Rise Up NYC Accessibility Statement

At Rise Up NYC, we are committed to providing an inclusive and accessible experience for all attendees. We strive to ensure that everyone, regardless of ability, can fully participate in and enjoy our events. This accessibility statement outlines our ongoing efforts to accommodate the diverse needs of our community and provide an accessible environment for all.

Venue Accessibility

We host our events at venues that are equipped with various accessibility features, including:

  • Wheelchair Access: All our venues have accessible entry points, seating areas, restrooms, and pathways to accommodate individuals using wheelchairs or other mobility aids.
  • Seating Arrangements: We offer accessible seating options for those who require them. Please contact us in advance to reserve accessible seating.
  • Service Animals: Service animals are welcome at all our venues.

Requesting Reasonable Accommodations

We are dedicated to making our events as accessible as possible. If you require specific accommodations or have any accessibility concerns, please contact us in advance so we can make the necessary arrangements. Here’s how you can request reasonable accommodations:

  1. Contact Us:  Email us at accessibility@riseupnycconcerts.com or call our accessibility hotline at (646) 926-6519 at least one week before the event date.  The earlier you contact us, the more likely it is that we will be able to accommodate your request.
  2. Provide Details: Include detailed information about the accommodation you need and the event you plan to attend. This will help us prepare and ensure your needs are met.
  3. Confirmation: We will confirm your request and provide any additional information or instructions needed to facilitate your accommodations.

On-Site Assistance

During the event, our staff and volunteers are available to assist with any accessibility needs or concerns. Please do not hesitate to approach them for help with navigating the venue, accessing services, or any other assistance you may require.

Continuous Improvement

We are continuously working to improve accessibility at our events and welcome your feedback. If you have suggestions or comments on how we can enhance our accessibility efforts, please contact us at feedback@riseupnycconcerts.com.

Commitment to Inclusion

Rise Up NYC is dedicated to fostering an inclusive environment where everyone feels welcome and valued. We believe that accessibility is a vital part of this mission and are committed to ensuring that all attendees can fully participate in our events.

Thank you for your cooperation and support in making Rise Up NYC a truly inclusive and accessible experience for everyone. We look forward to welcoming you to our events and celebrating together in an environment that respects and accommodates all attendees.